Privacy policy

Last updated: March 2026.

The Keystone Centre (Registered Charity No. 275994) ("we", "us", "our") is committed to protecting your privacy and handling personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information we collect

• Contact details (name, email, phone) when you contact us, volunteer, or subscribe to updates.
• Information provided when registering a young person for activities, including relevant safeguarding and consent details.
• General, non-identifying information about how our website is used.

Our website does not use a database and does not store information you enter into forms — contact and subscription forms open your own email application so you send information to us directly.

How we use your information

• To respond to enquiries and administer activities, volunteering and donations.
• To safeguard the young people in our care.
• To send updates if you have subscribed.
• To meet our legal, regulatory and charity reporting obligations.

Lawful basis

We process personal data on the basis of consent, legitimate interests, and compliance with legal obligations, as appropriate.

Safeguarding & children's data

We take particular care with the personal data of children and young people, collecting only what is necessary and handling it in line with our safeguarding policy.

Disclosure

We do not sell personal data. We share information only where necessary to deliver our services, to safeguard a young person, or where required by law.

Your rights

You have the right to access, correct, or request deletion of your personal data, and to complain to the Information Commissioner's Office (ICO). To exercise your rights, contact us using the details below.

Contact us